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Perry Balzer
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Are you a member of MERLOT (
Have you used a learning material from MERLOT in your teaching?
Not yet but I plan to
Describe your role in education
I am marketing strategy and management teacher
Please list the institution you work
Bay State College

Perry Balzer's Blog

Facts About Customer Relationship Management Software

As the name clearly states, customer relationship management (check what is crm actually - ) involves having to build and manage your relationship with customers. The implication here is not just better customer interactions, even though communication has an important role to play.

To manage customers effectively requires a lot of…


Posted on July 10, 2020 at 5:00am

Comment Wall (1 comment)

At 1:17am on April 13, 2020, Sonia Cheng said…
Good Day,
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Have a nice day weekend

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